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Hawaiian Islands Paradise, Ltd.
PO Box 15085
Honolulu, HI 96830
Phone: 808-256-1388
Fax: 1-866-761-9064
We accept the following credit cards...
SHOP WITH CONFIDENCE!
Cart Provided by YAHOO! 100% Secure 128-bit Encrypted
All online transactions are handled with industry-standard SSL encryption provided by Yahoo! Inc. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us.
Shipping Fees:
* All Shipments Are INSURED *
$5.00 flat rate via UPS Ground. 5-7 Business Days.
$15.00 flat rate via UPS 2nd Day Air. 2-3 Business Days.
$40.00 for UPS Worldwide Expedited (outside of USA). Add $2.00 for each additional item. 5-14 Business Days.
$45.00 for UPS Worldwide Express (outside of USA). Add $3.00 for each additional item. 2-10 Business Days.
* All orders will be processed & shipped within 1 to 3 business days *
* Business days do not include Saturday, Sunday, and Holidays *
* Orders with irrelevant shipping methods will be adjusted after ordering - addtional charges may apply *
* Some countries require import tax, duties, VAT, etc; We will not be responsible for these charges *
Return Policy: Returns must be made within 14 days of receiving the item(s). Item(s) must be in the same condition as it was received, i.e. item(s) must not be washed, all tags must be present, garment wrinkle free, etc. Item(s) will be inspected before processing a return. Sorry, no refund on shipping - buyer must pay for all shipping and handling costs. Also, a 10% re-stocking fee will be charged for all returns.
Send items via USPS to...
Hawaiian Islands Paradise, Ltd.
PO Box 15085
Honolulu, HI 96830
Please include a detailed message with your shipment. Also, be sure to buy insurance because we will not be responsible for lost shipments. Upon receiving the returned items, it may take up to 4 weeks for us to issue a credit.
Exchange Policy: Exchanges must be made within 14 days of receiving the item(s). Item(s) must be in the same condition as it was received, i.e. item(s) must not be washed, all tags must be present, garment wrinkle free, etc. Item(s) will be inspected before processing an exchange. Sorry, no refund on shipping - buyer must pay for all shipping and handling costs.
To exchange, go to our website, order the replacement items, type out a detailed message in the comments box during the order process, and take note of the order number. In the mean time, send the items you want to exchange to the address above. Please include the recent order number with your shipment, this will allow us to properly issue a credit. Also, be sure to buy insurance because we will not be responsible for lost shipments. There will be no re-stocking fee for exchanges. Upon receiving the returned items, it may take up to 4 weeks for us to issue a credit.
Guidelines for Coupon Code use...
1) Only one Coupon Code can be used per order.
2) Coupon Codes will not be valid on exchanges/returns.
3) Coupon Codes will not be valid for purchasing gift certificates.
Email:
info@hawaiianislandsparadise.com
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